{"componentChunkName":"component---src-templates-page-jsx","path":"/faq","result":{"pageContext":{"_type":"pageContent","main":{"_type":"pageModule","modules":[{"_key":"8d10e546a527","_type":"drawer","drawerItems":[{"_key":"986d65c208c1","_type":"drawerItem","content":[{"_key":"97482e266f04","_type":"block","children":[{"_key":"a87d0fea028b","_type":"span","marks":[],"text":"Sure! You can reach out to us at "},{"_key":"69ceb0a89f1e","_type":"span","marks":["0aff3bf7a9b8"],"text":"hello@oem.care"},{"_key":"3bef60008010","_type":"span","marks":[],"text":"."}],"markDefs":[{"_key":"0aff3bf7a9b8","_type":"link","href":"mailto:hello@oem.care"}],"style":"normal"}],"title":"Can I ask you a question?"},{"_key":"d1f9a068d8f0","_type":"drawerItem","content":[{"_key":"d7af09c08ee6","_type":"block","children":[{"_key":"10e5e974027c","_type":"span","marks":[],"text":"For all press inquiries you can reach out to us at "},{"_key":"487825da5ffa","_type":"span","marks":["fcd8e36beff5"],"text":"office@oem.care"},{"_key":"a532fa67fd1d","_type":"span","marks":[],"text":"."}],"markDefs":[{"_key":"fcd8e36beff5","_type":"link","href":"mailto:office@oem.care"}],"style":"normal"}],"title":"Press inquiries?"},{"_key":"ce2a2e9ad7d9","_type":"drawerItem","content":[{"_key":"3d76d8277e04","_type":"block","children":[{"_key":"a528ab195686","_type":"span","marks":[],"text":"Currently, due to various regulations, we only ship our non-CBD products internationally."}],"markDefs":[],"style":"normal"}],"title":"Do you ship internationally?"},{"_key":"e9780a013eff","_type":"drawerItem","content":[{"_key":"15f7f974e005","_type":"block","children":[{"_key":"05df279d878a","_type":"span","marks":[],"text":"We offer free domestic ground shipping on all orders over $70 (excluding the Rehydrating Drink). Anything below that threshold will be charged a flat rate. Flat rates vary depending on the country and package weight. "}],"markDefs":[],"style":"normal"}],"title":"How much is shipping?"},{"_key":"18e010f03534","_type":"drawerItem","content":[{"_key":"4f748601d399","_type":"block","children":[{"_key":"e35d08b01502","_type":"span","marks":[],"text":"Domestic orders placed with standard shipping typically arrive in 3-4 business days. Express shipping should arrive in 1-2 business days. Please also allow 1-2 days for processing before these shipping times."}],"markDefs":[],"style":"normal"}],"title":"How soon will I receive my order?"},{"_key":"06d77281cac4","_type":"drawerItem","content":[{"_key":"1b0e028dfcc5","_type":"block","children":[{"_key":"a95d769e67e4","_type":"span","marks":[],"text":"We currently accept most major credit cards (Visa, MasterCard, and Discover), Coinbase, and Sezzle. Unfortunately, due to our payment processor's policy, we cannot accept American Express."}],"markDefs":[],"style":"normal"}],"title":"What payment methods do you accept?"},{"_key":"93a935902ea6","_type":"drawerItem","content":[{"_key":"a700ff3dbe7f","_type":"block","children":[{"_key":"368f0b9c79de","_type":"span","marks":[],"text":"OEM accepts all unopened products within 30 days of purchase. Products must be returned in new condition."}],"markDefs":[],"style":"normal"},{"_key":"91fb6ecf98d3","_type":"block","children":[{"_key":"fe0166d83bba","_type":"span","marks":[],"text":"Your order number must be provided to place a return, and you will be refunded in full to your original form of payment. Please note, your original shipping charges are not refunded."}],"markDefs":[],"style":"normal"},{"_key":"67bb429a2584","_type":"block","children":[{"_key":"54e212e02a50","_type":"span","marks":[],"text":"Please allow two weeks for your return to be processed. You will receive an email confirmation once your return has been processed. Your financial institution may take longer to reflect the transaction."}],"markDefs":[],"style":"normal"}],"title":"What is your return policy?"},{"_key":"7b74a54c655d","_type":"drawerItem","content":[{"_key":"396497d805bc","_type":"block","children":[{"_key":"2d315a6b8794","_type":"span","marks":[],"text":"We're sorry your OEM product didn't work out. To initiate a return, please email us at hello@oem.care with your order number and the products you'd like to return."}],"markDefs":[],"style":"normal"}],"title":"How do I return an item?"},{"_key":"17c1ab340f8e","_type":"drawerItem","content":[{"_key":"8ce37c31f12e","_type":"block","children":[{"_key":"de87e5f4a29c","_type":"span","marks":[],"text":"Rehydrating Drinks:"}],"markDefs":[],"style":"normal"},{"_key":"071d24ff40c7","_type":"block","children":[{"_key":"5edc5e784ed2","_type":"span","marks":["968967cb5d9a"],"text":"Psychic Wine (Los Angeles)"}],"markDefs":[{"_key":"968967cb5d9a","_type":"link","href":"https://www.google.com/maps/place/Psychic+Wines/@34.0769426,-118.2754939,15z/data=!4m2!3m1!1s0x0:0xd72b73b53d7b8356?sa=X&ved=2ahUKEwidouvd0c76AhUyBEQIHcEzCw4Q_BJ6BQiIARAF"}],"style":"normal"},{"_key":"83c37e542b05","_type":"block","children":[{"_key":"727fcfc7f64e","_type":"span","marks":["2f0378960275"],"text":"Flask & Field (Los Angeles)"}],"markDefs":[{"_key":"2f0378960275","_type":"link","href":"https://www.google.com/maps/place/Flask+%26+Field/@34.0350816,-118.2428931,17z/data=!3m1!4b1!4m5!3m4!1s0x80c2c62581359a23:0x2bbb42998ad9dca3!8m2!3d34.0350772!4d-118.2407044"}],"style":"normal"},{"_key":"a513d6a98f0e","_type":"block","children":[{"_key":"4788ccf2fb02","_type":"span","marks":["9f369bd224fb"],"text":"Vintage Grocers (Malibu)"}],"markDefs":[{"_key":"9f369bd224fb","_type":"link","href":"https://www.google.com/maps/place/Vintage+Grocers/@34.0311724,-118.8446184,17z/data=!3m1!5s0x80e8180e7775861f:0x64734aa8b28a038e!4m5!3m4!1s0x80e8180e79e4bdcb:0xeb6ce65b88bf3222!8m2!3d34.031168!4d-118.8424297"}],"style":"normal"},{"_key":"0a525867e98f","_type":"block","children":[{"_key":"46bc3ca2f285","_type":"span","marks":[],"text":"Cosmetics + Home Goods: "}],"markDefs":[],"style":"normal"},{"_key":"1658a222c9bc","_type":"block","children":[{"_key":"c87eb524ca42","_type":"span","marks":["3651daf42079"],"text":"Mister Green Life Store (Los Angeles) "}],"markDefs":[{"_key":"3651daf42079","_type":"link","href":"https://www.google.com/maps/place/Mister+Green+Life+Store/@34.1090792,-118.2723373,17z/data=!3m1!4b1!4m5!3m4!1s0x80c2c754d07eeedf:0x7b2feec323eb5ed5!8m2!3d34.1091077!4d-118.2701352"}],"style":"normal"}],"title":"Where else can I find OEM products?"},{"_key":"b00178937a88","_type":"drawerItem","content":[{"_key":"71f6092b9014","_type":"block","children":[{"_key":"a3e2b01a9d45","_type":"span","marks":[],"text":"All OEM products are recyclable or reusable. Here are a few general rules of thumb before recycling your OEM product:"}],"markDefs":[],"style":"normal"},{"_key":"a1d77e8f47ed","_type":"block","children":[{"_key":"a57196e7a0ac","_type":"span","marks":[],"text":"1. Remove all excess product before recycling."}],"markDefs":[],"style":"normal"},{"_key":"66d27fcb0483","_type":"block","children":[{"_key":"716aa4385452","_type":"span","marks":[],"text":"2. If the product contains a sprayer, remove and reuse it with your next OEM Hand Sanitizer."}],"markDefs":[],"style":"normal"},{"_key":"f55e671934e7","_type":"block","children":[{"_key":"d2c28bbcab28","_type":"span","marks":[],"text":"3. For drink cans, consider taking them to your local beverage recycling location for a refund."}],"markDefs":[],"style":"normal"},{"_key":"9620915476c8","_type":"block","children":[{"_key":"e2824c0585c2","_type":"span","marks":[],"text":"If curbside recycling isn’t available for your containers, then use our free mail-back program (Try to bundle and send back at least 5 OEM items at a time). Email us at "},{"_key":"f98a8a2850e4","_type":"span","marks":["31ca6c1e29d1"],"text":"hello@oem.care"},{"_key":"a20d415ab0e0","_type":"span","marks":[],"text":" to get started."}],"markDefs":[{"_key":"31ca6c1e29d1","_type":"link","href":"mailto:hello@oem.care"}],"style":"normal"}],"title":"Are your products recyclable?"}]},{"_key":"92e5f789d4c5","_type":"support","text":[{"_key":"9ba2fccdc6ab","_type":"block","children":[{"_key":"1610ca198e11","_type":"span","marks":[],"text":"Need help? Send us an email.\n"},{"_key":"eedaf3064244","_type":"span","marks":["8c4d1d576230"],"text":"hello@oem.care"}],"markDefs":[{"_key":"8c4d1d576230","_type":"link","href":"mailto:hello@oem.care"}],"style":"normal"}]}],"narrow":true,"robots":false,"showTitle":true,"slug":{"_type":"slug","current":"faq"},"title":"FAQ"},"meta":{"_type":"pageMeta","description":"OEM is a new healthcare company developing tools for everyday ailments: Nourishing Lip Balm, Soothing Cream, Restoring Ointment, Rehydrating Drink, Hand Sanitizer.","image":{"_type":"image","asset":{"_id":"image-c33a7df0a3e97575bec518fc6b9c3cea0d98b415-1200x630-jpg","_type":"sanity.imageAsset","_rev":"9pVMdiEuoxK0rsin7xxVA1","_createdAt":"2021-06-25T02:39:08Z","_updatedAt":"2021-06-25T02:39:08Z","assetId":"c33a7df0a3e97575bec518fc6b9c3cea0d98b415","extension":"jpg","metadata":{"_type":"sanity.imageMetadata","dimensions":{"_type":"sanity.imageDimensions","aspectRatio":1.9047619047619047,"height":630,"width":1200},"hasAlpha":false,"isOpaque":true,"lqip":"data:image/jpeg;base64,/9j/2wBDAAYEBQYFBAYGBQYHBwYIChAKCgkJChQODwwQFxQYGBcUFhYaHSUfGhsjHBYWICwgIyYnKSopGR8tMC0oMCUoKSj/2wBDAQcHBwoIChMKChMoGhYaKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCgoKCj/wAARCAALABQDASIAAhEBAxEB/8QAGQAAAQUAAAAAAAAAAAAAAAAAAAEDBAUI/8QAHxAAAgIDAAIDAAAAAAAAAAAAAQIAAwQRIRITMUFR/8QAFwEAAwEAAAAAAAAAAAAAAAAAAAECA//EABgRAAMBAQAAAAAAAAAAAAAAAAABAhFB/9oADAMBAAIRAxEAPwDQtuTQHuqRj7az49HNkckO3Ntow8fda2ZTsA6g6Cj9lgyIzlmUEnu9QatC4YqCw+9RVLfcM0O1Ilq+Sn4OjCIjFF0vBCWB/9k=","palette":{"_type":"sanity.imagePalette","darkMuted":{"_type":"sanity.imagePaletteSwatch","background":"#4c4b32","foreground":"#fff","population":1.31,"title":"#fff"},"darkVibrant":{"_type":"sanity.imagePaletteSwatch","background":"#6a8412","foreground":"#fff","population":0.03,"title":"#fff"},"dominant":{"_type":"sanity.imagePaletteSwatch","background":"#b4d4ba","foreground":"#000","population":5.27,"title":"#fff"},"lightMuted":{"_type":"sanity.imagePaletteSwatch","background":"#b4d4ba","foreground":"#000","population":5.27,"title":"#fff"},"lightVibrant":{"_type":"sanity.imagePaletteSwatch","background":"#a2dcab","foreground":"#000","population":0.36,"title":"#fff"},"muted":{"_type":"sanity.imagePaletteSwatch","background":"#98a157","foreground":"#fff","population":0.47,"title":"#fff"},"vibrant":{"_type":"sanity.imagePaletteSwatch","background":"#dec938","foreground":"#000","population":0.35,"title":"#fff"}}},"mimeType":"image/jpeg","originalFilename":"OEM-Still-2.jpg","path":"images/rc5k10lw/production/c33a7df0a3e97575bec518fc6b9c3cea0d98b415-1200x630.jpg","sha1hash":"c33a7df0a3e97575bec518fc6b9c3cea0d98b415","size":198474,"uploadId":"gBgYt6xzgOMU8ypYlSIRBANG5cOkAAd2","url":"https://cdn.sanity.io/images/rc5k10lw/production/c33a7df0a3e97575bec518fc6b9c3cea0d98b415-1200x630.jpg","id":"image-c33a7df0a3e97575bec518fc6b9c3cea0d98b415-1200x630-jpg","children":[],"internal":{"type":"SanityImageAsset","contentDigest":"8857f2ec15cfb0e57f4651ebdf1335f8","owner":"gatsby-source-sanity","counter":202},"parent":null}},"keywords":["OEM"],"title":"OEM • FAQ"}}},"staticQueryHashes":["1286568477","2123841502","2278223639","2658992371","3631049395","974137309"]}